Return and refund policy

Last Updated: August 2026

At NOMAD Jewellery, all sales are final.

We currently do not accept returns, exchanges, or offer refunds for change of mind, incorrect selections, unwanted items, or any other reason after an order has been placed.

Please carefully review your order, including the selected items and shipping details, before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect due to an error on our part, please report the issue through the contact options available on our website within a reasonable time of receiving your order.

Where an issue is confirmed, we will review the matter and provide an appropriate resolution in accordance with applicable consumer laws.

Order Cancellations

Once an order has been placed, we cannot guarantee that it can be cancelled or changed, as orders may be processed promptly.

Your Consumer Rights

Nothing in this policy is intended to exclude or limit any rights you may have under applicable consumer protection laws. Where the law requires a remedy, NOMAD Jewellery will comply with those legal obligations.

Changes to This Policy

NOMAD Jewellery reserves the right to update or modify this Returns & Refunds Policy at any time. Any changes will take effect once published on this page.